Questions, answered.
The things people ask before booking a visit. If yours is not here, WhatsApp us and you will get a real answer rather than a callback request.
General
Measuring, making and fitting.
Yes. We bring the fabric books to you, measure every window and give you a written quote, with no charge and no obligation to order.
Most jobs are measured, made and fitted within three to seven working days. Motorised tracks take about a week because the track is cut to your measurements.
All of Dubai, plus Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain and Al Ain. There is no travel charge for the measurement visit.
Yes. Everything is made to your measurements and installed by our own fitters rather than subcontracted, which is why we can hold short lead times and stand behind the warranty.
5 years on workmanship and mechanisms, including motorised tracks. Fabric is covered against manufacturing defects.
A deposit on order and the balance on completion. Nothing is due at the measurement visit — that is free whether or not you go ahead.
Usually. Send a photo on WhatsApp before the visit and we will bring the closest fabrics we carry, along with anything that improves on it.
Yes, at no extra charge when we fit the replacements. Mention it at the visit so we allow the time.
We fit chain safety devices as standard and specify cordless or motorised operation in any room a child uses. We will not leave a loose looped cord in a child’s room.
Yes. Contract work uses fire-retardant certified fabric and heavier hardware, and is scheduled floor by floor so rooms stay in service.
By product
Choosing the right type.
Yes, if they are fitted correctly. The fabric blocks all light, so any remaining glow comes from the edges. We fit the track wider than the window, add a centre overlap and close the returns to the wall, which removes it.
Yes. Once it is darker outside than inside, sheers stop providing privacy. Pair them with a blackout or dim-out curtain on a double track for the evening.
Battery motors keep working normally. Hard-wired tracks stop, but every motor we fit can be moved by hand, so you are never stuck with curtains you cannot close.
In almost every case, yes. Dubai sunrise is early year-round and light through a bedroom window is the most common cause of waking too early. Blackout lining is the single most valuable upgrade in a bedroom.
They work well, but they leak a little more light at the top than a track-mounted pleat because the fabric waves away from the wall between eyelets. If total darkness is the priority, choose a pleated heading on a track.
The fabric can, but light will always pass down the sides between the blind and the reveal. Fitting outside the recess, or adding side channels, is what gets you close to true blackout.
The 1990s office version is. Current fabrics — textured weaves, blackout, sunscreen and faux-linen louvres in wide 127mm widths — look nothing like it. For a wide slider they remain the most practical option available.
Very. With blackout lining and an outside-recess fit they darken a bedroom effectively while taking far less wall space than curtains. They are a common choice in apartment bedrooms where the wardrobe sits close to the window.
During daylight yes, because it is brighter outside than in. After dark with the lights on they give almost none. Pair them with a blackout or dim-out layer on a double track.
Noticeably. Full-length lined curtains with generous gathering absorb the hard reflections between stone floors and glass. It will not soundproof the room, but conversation across the table gets easier.
Yes. The folds are stitched, not gathered onto a tape, so they hold permanently. That is the main reason pinch pleats cost more than pencil pleats.
Triple for tall, formal windows and heavier fabrics. Double for standard ceilings and a lighter, more contemporary line. We bring both headings made up so you can see them at your own window.
Book a free home visit
We bring the fabric books, measure every window and give you a written price. No deposit, no obligation.